Shipping Policy

Effective Date: 11-04-2026

At MJ Furniture, we aim to provide you with exceptional service and a smooth delivery experience. Please review our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing

Processing Time:

All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation.

You will receive an update once your order has been shipped.

Custom Orders:

Custom-made or made-to-order furniture may require additional processing time. Estimated timelines will be shared at the time of purchase.

2. Shipping Rates and Delivery Estimates

Shipping Rates:

Shipping charges (if applicable) will be calculated and shown at checkout based on destination, product size, and weight.

Delivery Estimates:

Estimated delivery times may vary depending on your location and shipping availability.

  • Standard Delivery: 5–7 business days
  • Fast Delivery (where available): 2–3 business days
  • Remote Areas: Delivery may take additional time

Please note: Delivery timelines are estimates and may vary due to external factors.

3. Shipping Partners

We work with trusted courier, transport, and logistics partners to deliver your furniture safely and efficiently.

4. Order Tracking

Once your order has been dispatched, tracking details (if available) will be shared via email, SMS, or phone.

You can use the tracking information to check your shipment status.

5. Delivery Information

Accurate Address:

Please ensure that your shipping address, contact number, and pin code are accurate and complete.

We are not responsible for delays or failed deliveries caused by incorrect details provided by the customer.

Delivery Support:

Large furniture items may require doorstep assistance depending on the product size and location.

6. Damaged or Lost Shipments

Damaged Deliveries:

If your order arrives damaged, please contact us within 24 hours of delivery with:

  • Order Number
  • Photos / Videos of damage
  • Packaging images

We will assist you with a replacement or resolution.

Lost Shipments:

If your shipment is delayed or lost in transit, please contact us. We will coordinate with the shipping partner and update you accordingly.

7. Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Transport issues
  • High order volume
  • Remote area access
  • Unexpected operational delays

We appreciate your patience in such cases.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

MJ Furniture
📞 9352658500
📧 mjfurniture921@gmail.com